Chris Mehlenbacher
Director of Customer Success
Chris leads customer success across Tripleview's products, helping clients get the full value of Vantage from onboarding through long-term adoption. He is focused on clear, proactive communication and on turning complex rollouts into lasting partnerships. Away from work he is into live music, travel, and hockey.
Stephanie Cooper
Manager, Customer Success
Stephanie leads the team at the heart of ADG's customer experience, guiding local governments through ERP onboarding, training, and long-term adoption. With more than a decade at ADG spanning sales, implementation, support, and team leadership, she has a rare end-to-end view of what it takes for customers to succeed, and she coaches her team to act as first responders, advocates, and partners at once. Rooted in Morrison, Colorado, she brings that same patience to the golf course, community volunteer work, and the occasional 1,000-piece jigsaw puzzle.
Jake Ward
Customer Support Specialist
Jake is a first point of contact for customers and coordinates implementations, custom work, and upgrades from start to finish. A utility-billing guru with broad knowledge across the suite, he meets every issue with empathy and a focus on lasting fixes. He plays drums and guitar and travels with his wife whenever he can.
Cory Meadows
Customer Support Specialist
Cory is the technically minded end of the support team, the one who digs into the thornier technical issues customers run into and gets them resolved. He came to ADG with a background in technical customer support, so troubleshooting under pressure is second nature. Based in Louisiana, he spends his off hours building out a homelab of servers and side projects.
Crystal Gehrt
Customer Support Specialist
Crystal is the support specialist you hope to reach: a genuine listener who takes the time to understand the problem before settling on the right fix. Her accounting background helps her speak the same language as the finance teams she supports. She lives in Oklahoma with her two sons and three dogs, and is a seriously good cook.
Jesse Grant
Senior Account Executive
Jesse brings nine years of experience in SaaS sales and sales leadership to ADG Vantage, where he helps local governments find practical technology solutions that fit the way they work. He takes a consultative, relationship-first approach, with a focus on understanding customers and building long-term partnerships. Outside of work, he enjoys travelling, staying active, and spending time with his fiancée and two cats.
Kelly Goodwin Metcalf
Sales Representative
Kelly brings deep public-sector finance experience to ADG, having served as comptroller, CFO, and finance director across Florida county offices before joining the team. She knows the buyer's job firsthand and helps organizations find the right fit. A Florida Southern College accounting grad, she is often on the water or at the beach with her husband and two labradoodles.