One system. Every utility your community runs.
Metered water, flat water, sewer, electric, gas, sanitation, parking sweeping. Vantage handles them all in one billing engine. With CitizenLink, residents pay online, the payment posts to the utility account immediately, and the receipts feed into AR and the GL with full multi-fund distribution from the rate codes you already maintain.
Every utility on one bill.
Most communities run more than one utility through their billing office. Vantage was designed for that reality from day one.
- Metered waterIncluding compound meters, multi-tier rates, seasonal rates, and irrigation submeters.
- Flat water & fire linesStandby charges, fire-line connections, and fixed-fee accounts handled cleanly.
- SewerCalculated from water consumption, winter averages, or independent meters, configurable per account.
- Metered electricIncluding demand metering for commercial and industrial accounts.
- Natural gasMetered gas with consumption tracking and rate-structure flexibility.
- SanitationFlat-fee garbage, recycling, compost, and parking-lot sweeping if you bill it.
- Custom servicesBuild new utility types and rate structures by configuration, without code changes.
- Account holds, transfers & final billsMove-in, move-out, vacant accounts, deposit refunds, and prorated final bills are all native flows.
The whole utility office, not just the bill.
Integrated work orders
Re-reads, line fixes, meter changes, and leak investigations, created from the customer record, dispatched to the field, and closed back to the account.
Backflow tracking
Required-test scheduling, certified tester management, automated notification letters, and audit-ready reporting for state regulators.
Penalties & disconnections
Configurable late-fee rules, grace periods, shutoff lists, and field-tech worklists, with audit trails on every adjustment.
Rate analysis & revenue projection
Model proposed rate changes against your customer base before the council meeting. Project revenue under multiple scenarios.
Pre-billing & meter reading
Handheld meter reader interfaces, pre-bill review queues for unusual consumption, and automatic re-read flags for outliers.
Native flow into finance
Receivables, payments, adjustments, and write-offs feed FMS as journal entries through the native batch interface, with full multi-fund distribution driven by the rate and service-code mapping you already maintain.
Let residents manage their utility account online.
Add the CitizenLink utility portal to give customers a self-service experience that ties straight back into UBS:
- View bills and consumption historyCustomers see current and past bills, with consumption charts back through their account history.
- Pay online with saved payment methodsOne-time payments or autopay enrollment. Payments post to the utility account immediately and flow into AR and the GL on the next batch run.
- Sign up for paperless billingEmail notifications when bills are ready, cutting print and mail costs while the rest of your billing process keeps running the same way.
- Submit service requestsMove-in/move-out, leak reports, and name changes, routed straight to the right team.
Online Services
Other Services
Municipal Court Building Permits Sales Tax Online Payments Municipal CemeteriesCity Of ADGVille
Utilities Online Services Portal
This site provides access to the services provided to registered customers of the Utilities Department.
Pay A Utility Bill
Use A Direct Pay Code to pay a single bill without logging in.
Account Access
To obtain access, email utilities@adginc.net.
New Customers
Accept Email InviteExisting Customers
Password ResetDemo Account
login: ubsaccount
password: password1
Utility Billing portal
The customer-facing portal where residents look up bills, view consumption history, pay by card or ACH, and submit service requests.
Connected to the rest of Vantage by default.
See it on your utilities.
30-minute demo on your rate structures, your meter setups, and the workflows your team runs every day.
Schedule a Demo